About Pro.com Call us: 1-800-597-4776

Services offered

What areas do you serve?

To find out if we serve your area, click on "Start your project" on the homepage, indicate the type of project you have, and what your ZIP code is.

Are you licensed?

We are a licensed general contractor in the states of Washington (license #PROCOCS851RN), California (license #PROCOSL844PP), and Denver (license #00247414).

Do you carry general liability insurance?

Yes, we carry general liability insurance in every state where we are licensed.

Do you carry worker’s compensation insurance?

Yes, we carry worker’s compensation insurance in every state where we are licensed.

Who will manage my project?

Pro.com will oversee and/or manage every project. Pro.com has an expert staff of estimators, project managers, and trade specialists.

Who will do the work on my project?

On most projects, we use a combination of on-staff specialists and trusted subcontractors. Everyone we work with is background-checked and held to a high standard of professionalism and workmanship.

For every project, Pro.com takes full responsibility for making sure your project is successful, on-time, and on-budget. Your business relationship is always solely with Pro.com.

Do you warranty your work?

Every project comes with a 12-month warranty. We stand by the quality of our work and will address any workmanship issue that comes up within 12 months of your project’s completion date.

Quotes

Do you charge for quotes?

No, our quotes are 100% free.

How do I know your quote is accurate?

We’ve invested heavily in our quoting process. Every quote is checked against thousands of similar projects so you know you aren’t overpaying. If you’d feel more comfortable getting multiple quotes, we can also help to facilitate that process and do an apples-to-apples comparison of each quote to help you make the most educated decision possible.

Can you quote by phone?

In some cases, we can save you from having to meet an estimator in-person if your project is relatively simple and you can provide photos.

How long does it take to get a quote?

We pride ourselves in having one of the fastest quote turnaround times in the industry. However, it can vary by type of project and time of year. Please give us a call at 800-597-4776 and we can give you an approximate quote turnaround time based on the specifics of your project.

Can I digitally sign my quote?

Yes, in fact, most of our customers prefer to view and sign their quotes online. You can sign your quote conveniently from a desktop PC or a mobile device.

What happens after I sign my quote?

After you sign your quote, we’ll immediately reach out to verify your availability and begin the scheduling process. If it’s a large project, it may take a few days to finalize the detailed work plan before the first work appointment can be scheduled.

Do you warranty your work?

Every project comes with a 12-month warranty. We stand by the quality of our work and will address any workmanship issue that comes up within 12 months of your project’s completion date.

Scheduling

How do I schedule an appointment?

Request a free quote on our website or call us at 800-597-4776 to get started. We’ll call you within minutes to make sure we have enough detail about your project, and then get an appointment scheduled for you.

Am I scheduling the work or an estimate?

Most projects require an on-site or phone estimate before the work can begin. When scheduling, we will discuss with you whether it is for an estimate or for work.

I need to reschedule an appointment. What should I do?

Please call us at 800-597-4776.

Invoicing & Payment

When do I pay?

Your written quote will include a payment schedule. Our projects typically involve a down payment, progress payments, and a completion payment.

Whom do I pay?

Pro.com will send you an invoice and process your payment.

What payment methods do you accept?

We accept credit cards and checks.

How can I send you a check?

If you’re in WA, please make the check out to Pro.com Services LLC.

If you’re in CA, please make the check out to Pro.com Home Services California Inc.

If you’re in CO, please make the check out to Pro.com Home Services Colorado.

Please mail any checks to our HQ at 2033 6th Ave, Suite 236, Seattle, WA, 98121.

Get in touch

For press inquiries, please contact press@pro.com

Seattle
(206) 429-8327
License #PROCOCS851RN
San Francisco
(415) 481-0420
License #PROCOSL844PP
Denver
(303) 305-4455
License #00247414
Thank you! Please expect a response to your inquiry within one business day.
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